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Live Virtual Receptionist Free Trial

Published Jul 21, 24
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OHQ's records are enough proof of a charge that is payable unless they are shown to be incorrect. Customer will certainly use its reasonable endeavours to alert OHQ of any billing disagreement within fourteen (14) days of receipt of an invoice, adhering to the process detailed in Section 15. If Consumer conflicts an invoice, the billing should proceed to be paid on schedule nevertheless OHQ will attribute or refund Consumer if it is later on sensibly figured out by OHQ or pursuant to the conflict resolution procedure laid out in Section 15 that the billing was inaccurate and the Client is entitled to a debt or reimbursement.

Such modifications may include, without limitation, modifications for the Subscription Charges or Usage Fees for OHQ Paid Providers, adjustments to the use allocations included in the Rates Plans, and discontinuation of Prices Plans. (a) Each such revision will take effect after practical advance composed notice is provided to Consumer (as an example, by being published to the OHQ Website), other than that any kind of such revision that affects a Selected Paid Solution will relate to Client beginning at the beginning of a Paid Service Term starting no much less than thirty (30) days from the day which OHQ gives notification of such revision to Consumer in accordance with Section 16.8.

If Customer does not terminate its use any type of affected Selected Paid Service before the reliable day of such revision, Consumer will certainly be regarded to have accepted such modification relative to such Selected Paid Service. (b) If a Prices Strategy chosen by Consumer is ceased, OHQ will certainly supply Consumer with practical development notification of no much less than thirty (30) days and Customer will certainly be offered the alternative of selecting a brand-new Pricing Plan from then-current prices strategies offered by OHQ.

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For avoidance of question, this paragraph does not apply to modifications to the Price List, which are resolved in Section 7 (live receptionist for small business).1. Client represents that all info provided by Customer and its customers to OHQ (consisting of, without restriction, all contact details and information regarding Customer's Bank card) is accurate, updated and full at the time it is offered to OHQ

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Customer must whatsoever times abide by all regulations, guidelines, standards and codes relevant about its usage of OHQ Offerings and the Client's supply of its product or services to its customers. Client will certainly not utilize any type of OHQ Offerings to involve in, or to encourage or aid others to participate in, any kind of illegal or deceitful activities.

If a brand-new Paid Service Term starts earlier than 3 (3) days after such email is sent out, Customer will incur the appropriate Registration Fee for the brand-new Paid Solution Term (the ""). The effective day of such discontinuation will be either (i) the Requested Discontinuation Date, or needs to Customer not mention an Asked for Termination Date, (ii) the last day of the Last Paid Solution Term.

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Where Customer terminates pursuant to this Area 10.1(b): (i). The Registration Charges that have actually been pre-paid will certainly be maintained and the OHQ Offerings readily available to Consumer until the last day of the Final Paid Solution Term (based on reinstatement fees under clause 10.3(e)) and the unused equilibrium of the Prepaid Use Credit report will certainly be kept by OHQ for future use by Customer if Client makes a decision to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Following discontinuation of any kind of OHQ Service, OHQ will not be liable whatsoever for addressing phone calls, taking or providing messages, or executing any kind of other activities in connection with such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ might terminate Client's Account and Customer's accessibility to the Account.

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(e) Adhering to discontinuation of any OHQ Providers, OHQ will have no obligation to renew or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to renew or otherwise recommence an ended OHQ Services, OHQ may need that Client pay a reinstatement fee of $30 (to cover OHQ's reasonable prices in processing the reinstatement) Information collected by OHQ from Customer and its customers might be utilized, disclosed and shared by OHQ in conformity with OHQ's personal privacy plan as available on the OHQ Web Site ("") and as may be modified every so often.

The Controller hereby assigns the Cpu relative to processing tasks undertaken throughout the stipulation of assistant services. OHQ and Consumer acknowledge and concur that the Processor goes through the complying with responsibilities: The Processor shall abide by the pertinent Data Security Rules and need to: (a) just act on the written directions of the Controller and make sure those acting under their authority do the exact same; (b) make sure that individuals refining the data undergo a duty of self-confidence; (c) use its finest efforts to guard and secure all individual information from unauthorised or illegal processing, consisting of (yet not restricted to) unintentional loss, devastation or damage; (d) ensure that all handling satisfies the needs of the GDPR and relevant Information Protection Legislation; (e) guarantee that where a Sub-Processor is used, they: just involve a Sub-Processor with the prior permission of the Controller; educate the Controller of any type of desired adjustments worrying Sub-Processors; they carry out a created agreement containing the same information defense obligations as laid out in these Terms; comprehend that any failing on the part of the Sub-processor to adhere to the Data Defense Regulation, the Processor stays totally reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and assist the Controller in offering subject gain access to and enabling data subjects to exercise their rights under the Data Security Laws.

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The Controller will bring out adequate and proper onboarding and due diligence checks for all Processors, with a complete evaluation of the obligatory Information Defense Law demands. The Controller shall confirm that the Cpu has ample and recorded processes for data breaches, data retention and information transfers in place. The Controller shall acquire proof from the Processor regarding the: (a) confirmation and integrity of the staff members made use of by the Processor; (b) any certificates, accreditations and plans as referred to in the onboarding procedure; (c) technological and functional steps utilized in protecting the Personal Data; and (d) procedures in position for permitting data subjects to exercise their legal rights, consisting of (but not restricted to), subject gain access to demands, erasure & correction procedures and restriction of handling actions.