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OHQ's records suffice evidence of a cost that is payable unless they are shown to be inaccurate. Consumer will use its affordable efforts to notify OHQ of any kind of billing dispute within fourteen (14) days of invoice of an invoice, following the process outlined in Section 15. If Client disagreements a billing, the invoice needs to proceed to be paid promptly however OHQ will attribute or reimburse Client if it is later on fairly determined by OHQ or according to the dispute resolution procedure laid out in Area 15 that the billing was inaccurate and the Customer is entitled to a debt or refund.

Such alterations might consist of, without restriction, changes for the Subscription Fees or Use Charges for OHQ Paid Services, adjustments to the usage allocations included in the Prices Strategies, and discontinuation of Rates Plans. (a) Each such alteration will work after affordable advancement composed notice is offered to Client (as an example, by being published to the OHQ Web Site), other than that any such alteration that influences a Selected Paid Service will use to Client starting at the beginning of a Paid Service Term beginning no much less than thirty (30) days from the date which OHQ provides notice of such modification to Client according to Area 16.8.

If Customer does not terminate its use any type of affected Selected Paid Service prior to the reliable day of such revision, Consumer will be deemed to have agreed to such modification relative to such Selected Paid Solution. (b) If a Rates Plan picked by Consumer is stopped, OHQ will certainly offer Client with sensible breakthrough notice of no much less than thirty (30) days and Customer will certainly be provided the alternative of choosing a new Rates Strategy from then-current pricing plans offered by OHQ.

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For avoidance of doubt, this paragraph does not use to changes to the Catalog, which are dealt with in Area 7 (virtual receptionist healthcare).1. Customer stands for that all details supplied by Consumer and its customers to OHQ (consisting of, without restriction, all call information and info relating to Customer's Bank card) is precise, current and total at the time it is offered to OHQ

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Customer must whatsoever times conform with all laws, guidelines, criteria and codes suitable in link with its use OHQ Offerings and the Client's supply of its product or services to its callers. Consumer will not make use of any OHQ Offerings to take part in, or to motivate or aid others to participate in, any type of illegal or fraudulent tasks.

If a brand-new Paid Service Term begins earlier than 3 (3) days after such email is sent, Consumer will certainly incur the relevant Subscription Charge for the brand-new Paid Solution Term (the ""). The effective date of such termination will be either (i) the Asked For Termination Date, or needs to Client not state a Requested Termination Date, (ii) the last day of the Final Paid Solution Term.

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Where Customer terminates pursuant to this Section 10.1(b): (i). The Subscription Costs that have been pre-paid will certainly be maintained and the OHQ Offerings offered to Customer up until the last day of the Final Paid Solution Term (based on reinstatement charges under clause 10.3(e)) and the unused equilibrium of the Prepaid Usage Debt will be retained by OHQ for future usage by Client if Client decides to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any type of OHQ Service, OHQ will not be accountable by any means for answering calls, taking or providing messages, or performing any various other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ might end Client's Account and Customer's accessibility to the Account.

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(e) Adhering to discontinuation of any kind of OHQ Providers, OHQ will have no obligation to reinstate or otherwise recommence such OHQ Services. If OHQ elects (in its discretion) to reinstate or otherwise recommence a terminated OHQ Solutions, OHQ may call for that Customer pay a reinstatement cost of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Info accumulated by OHQ from Consumer and its callers might be made use of, revealed and shared by OHQ according to OHQ's privacy plan as readily available on the OHQ Internet Site ("") and as may be amended from time to time.

The Controller thus appoints the Cpu relative to processing activities embarked on during the provision of assistant solutions. OHQ and Customer recognize and agree that the Cpu is subject to the following obligations: The Processor will abide by the relevant Data Security Regulations and must: (a) only act upon the written instructions of the Controller and make sure those acting under their authority do the very same; (b) ensure that individuals processing the information go through a task of self-confidence; (c) utilize its best efforts to secure and shield all individual data from unauthorised or illegal processing, including (yet not restricted to) unintentional loss, damage or damages; (d) ensure that all processing meets the demands of the GDPR and related Data Defense Laws; (e) make sure that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the previous permission of the Controller; notify the Controller of any intended modifications worrying Sub-Processors; they carry out a written contract consisting of the exact same information protection obligations as established out in these Terms; recognize that any kind of failure for the Sub-processor to comply with the Information Protection Regulation, the Processor remains completely responsible to the Controller for the performance of the Sub-Processor's commitments; and aid the Controller in supplying subject accessibility and allowing data subjects to exercise their civil liberties under the Data Protection Rules.

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The Controller will lug out adequate and proper onboarding and due persistance look for all Processors, with a full evaluation of the compulsory Information Protection Legislation requirements. The Controller will confirm that the Processor has adequate and documented procedures for information violations, data retention and data transfers in position. The Controller will acquire proof from the Cpu as to the: (a) verification and dependability of the employees made use of by the Processor; (b) any certificates, accreditations and policies as described in the onboarding procedure; (c) technical and functional procedures used in securing the Personal Information; and (d) procedures in position for allowing information based on exercise their legal rights, including (however not restricted to), subject access demands, erasure & correction treatments and limitation of handling measures.