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Published Jul 04, 24
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OHQ's records are adequate evidence of a cost that is payable unless they are shown to be wrong. Consumer will utilize its practical endeavours to inform OHQ of any kind of invoice conflict within fourteen (14) days of receipt of a billing, adhering to the process described in Area 15. If Customer disputes a billing, the billing needs to remain to be paid on schedule nonetheless OHQ will certainly attribute or refund Client if it is later reasonably figured out by OHQ or pursuant to the dispute resolution process outlined in Area 15 that the billing was inaccurate and the Customer is entitled to a credit or reimbursement.

Such modifications might include, without restriction, modifications for the Registration Charges or Use Costs for OHQ Paid Solutions, adjustments to the usage allocations consisted of in the Pricing Strategies, and discontinuation of Prices Strategies. (a) Each such revision will take result after practical breakthrough written notice is supplied to Client (for instance, by being uploaded to the OHQ Web Site), other than that any type of such revision that influences a Selected Paid Solution will put on Consumer starting at the start of a Paid Service Term starting no less than thirty (30) days from the day which OHQ offers notification of such alteration to Customer in conformity with Section 16.8.

If Consumer does not terminate its use of any type of affected Selected Paid Solution prior to the efficient date of such alteration, Customer will be deemed to have agreed to such modification relative to such Selected Paid Solution. (b) If a Rates Strategy chosen by Customer is discontinued, OHQ will certainly provide Client with sensible breakthrough notice of no much less than thirty (30) days and Client will be provided the choice of picking a brand-new Pricing Strategy from then-current rates strategies used by OHQ.

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For avoidance of question, this paragraph does not apply to adjustments to the Catalog, which are attended to in Area 7 (call answering service virtual receptionist).1. Consumer represents that all information given by Customer and its callers to OHQ (including, without limitation, all call details and info relating to Consumer's Credit rating Card) is accurate, current and total at the time it is supplied to OHQ

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Consumer must in any way times adhere to all regulations, laws, requirements and codes relevant in connection with its use OHQ Offerings and the Customer's supply of its services and product to its callers. Customer will certainly not utilize any kind of OHQ Offerings to participate in, or to encourage or help others to involve in, any illegal or deceptive activities.

If a new Paid Solution Term starts earlier than three (3) days after such email is sent, Consumer will certainly sustain the appropriate Subscription Charge for the brand-new Paid Service Term (the ""). The effective date of such termination will be either (i) the Requested Discontinuation Date, or needs to Client not state an Asked for Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Consumer terminates pursuant to this Section 10.1(b): (i). The Registration Charges that have been pre-paid will be maintained and the OHQ Offerings readily available to Customer till the last day of the Last Paid Service Term (subject to reinstatement costs under clause 10.3(e)) and the extra balance of the Prepaid Usage Credit report will certainly be maintained by OHQ for future usage by Consumer if Client determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Following termination of any type of OHQ Service, OHQ will certainly not be accountable by any means for answering telephone calls, taking or supplying messages, or carrying out any other tasks in link with such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ might end Client's Account and Customer's access to the Account.

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(e) Adhering to termination of any type of OHQ Providers, OHQ will have no commitment to restore or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Services, OHQ might require that Client pay a reinstatement fee of $30 (to cover OHQ's affordable costs in processing the reinstatement) Info accumulated by OHQ from Client and its customers may be used, divulged and shared by OHQ according to OHQ's privacy policy as available on the OHQ Site ("") and as may be modified periodically.

The Controller hereby designates the Processor with respect to processing tasks taken on in the program of the stipulation of assistant services. OHQ and Client acknowledge and concur that the Processor goes through the complying with obligations: The Cpu shall comply with the pertinent Information Security Rules and must: (a) only act upon the written instructions of the Controller and guarantee those acting under their authority do the same; (b) ensure that individuals refining the information go through a duty of self-confidence; (c) use its finest efforts to secure and shield all personal information from unauthorised or unlawful handling, consisting of (yet not limited to) unintended loss, devastation or damages; (d) ensure that all processing meets the requirements of the GDPR and associated Information Security Regulation; (e) make sure that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the prior consent of the Controller; educate the Controller of any kind of desired modifications worrying Sub-Processors; they implement a written agreement having the very same information security responsibilities as set out in these Terms; understand that any failing for the Sub-processor to comply with the Data Protection Rule, the Processor remains totally accountable to the Controller for the efficiency of the Sub-Processor's obligations; and assist the Controller in providing subject accessibility and enabling data based on exercise their rights under the Information Security Rules.

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The Controller shall execute sufficient and proper onboarding and due persistance checks for all Processors, with a complete assessment of the obligatory Information Defense Regulation demands. The Controller shall confirm that the Processor has appropriate and recorded procedures for information breaches, information retention and data transfers in position. The Controller will acquire evidence from the Cpu as to the: (a) verification and integrity of the staff members used by the Cpu; (b) any kind of certificates, accreditations and policies as referred to in the onboarding process; (c) technological and functional procedures made use of in guarding the Personal Data; and (d) treatments in position for enabling data based on exercise their rights, consisting of (however not restricted to), subject accessibility demands, erasure & correction treatments and restriction of handling procedures.